Privacy Policy

At RCM Intensive, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including through our advertising on Snapchat.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Details provided during booking transactions.
  • Usage Data: Information about how you interact with our website, including IP address, device type, and browsing activity.
  • Marketing Data: Information collected through Snapchat Ads, such as clicks, form submissions, or other interactions.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process bookings and payments for our intensive driving courses.
  • To communicate with you about your bookings and provide customer support.
  • To improve our services and enhance your experience.
  • To run targeted advertising campaigns on platforms like Snapchat, ensuring our ads are relevant to your interests.

3. Sharing Your Information

We will never sell your personal information. However, we may share your data with:

  • Service Providers: Third-party instructors or payment processors involved in delivering our services.
  • Advertising Platforms: Snapchat and similar platforms for running targeted ads, as per their privacy guidelines.
  • Legal Obligations: If required by law to comply with legal processes or government requests.

4. Cookies and Tracking Technologies

Our website and Snapchat Ads may use cookies, tracking pixels, and similar technologies to collect usage data and provide a personalized experience. You can manage cookie preferences through your browser settings.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications, including Snapchat Ads.
  • Withdraw consent for data collection where applicable.

To exercise these rights, please contact us at hello@rcmintensive.co.uk.

6. Data Retention

We will retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

7. Security Measures

We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse through secure servers and encrypted transactions.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: hello@rcmintensive.co.uk
Phone: 0330 043 7337